An exciting opportunity to join Maryhill Winery, one of the Northwest's Premier wineries. We are currently adding to the talented team at our Woodinville Tasting Room & Bistro as a part-time Tasting Room Utility Ambassador. Successful candidates will provide exceptional service in support of the kitchen and tasting room. We seek candidates with customer service and/or restaurant experience and those that will contribute to a respectful, inclusive, and supportive work environment with career growth opportunities.
Job Summary
This is a customer service-related job that includes working at the Maryhill Winery Tasting Room & Bistro in the kitchen and tasting room. They will perform various support duties at the tasting room & bistro as needed. Ambassadors are responsible for representing Maryhill Winery in a positive and professional manner; upholding exceptional customer service including greeting customers and creating a fun and entertaining atmosphere where customers have an extraordinary and memorable experience as they enjoy wines and bistro selections. This position is assigned support tasks working within a team in a fast-paced tasting room and bistro. Flexibility is a must in this position as the job requires switching tasks quickly.
Responsibilities not limited to but including:
Job Summary
This is a customer service-related job that includes working at the Maryhill Winery Tasting Room & Bistro in the kitchen and tasting room. They will perform various support duties at the tasting room & bistro as needed. Ambassadors are responsible for representing Maryhill Winery in a positive and professional manner; upholding exceptional customer service including greeting customers and creating a fun and entertaining atmosphere where customers have an extraordinary and memorable experience as they enjoy wines and bistro selections. This position is assigned support tasks working within a team in a fast-paced tasting room and bistro. Flexibility is a must in this position as the job requires switching tasks quickly.
Responsibilities not limited to but including:
- Welcome guests upon arrival into the tasting room.
- Seat guests according to the floor plan.
- Maintain a good flow of seating while also monitoring kitchen ticket times and available table capacity.
- Communicate to guests how our service works.
- Knowledge of our winery/wines and wine club and be able to communicate details to guests.
- Enter items in POS system and process to-go orders.
- Assisting with restocking weekly TR orders in an organized manner as trained per inventory SOP.
- Assist in routine cleaning tasks in keeping with local health code and Company COVID-19 prevention standards to maintain the cleanliness & appearance of the Tasting Room & Bistro.
- Cleaning tasks will include washing, drying wine glasses, polishing, stocking glassware, washing dishes, dusting, mopping, and cleaning bathrooms.
- Perform carry-outs of wine to customers' vehicles.
- Stocking wine and merchandise in the Tasting Room.
- Bussing tables in dining areas.
- Other duties as assigned by the Tasting Room Manager.
Requirements, Skills, and Qualifications
- Must be a minimum of 21 years of age.
- Food Service and MAST Permit required.
- Ability to work independently in a fast-paced tasting room. Flexibility is a must in this position as the job requires switching tasks quickly.
- Repetitive reaching, grasping, bending, twisting, and lifting items up to 50 lbs. without concern.
- Ability to stand for extended periods of time. Demonstrates problem-solving ability.
- Excellent communication skills, oral and written.
Compensation & Benefits
- Competitive hourly rate starting at $16/HR DOE + tips
- Participation in tip pool (tip average an additional $7-$10 per hour)
- Employee discount
- Sick leave accrual
- Opportunities for career growth
- Employee Assistance Program
Compensation: $16.00 per hour
Maryhill Winery
Opened in 2001 by Craig and Vicki Leuthold, family-owned Maryhill Winery is one of Washington's largest wineries, producing 80,000 cases annually. Its four Washington tastings rooms; Goldendale, Spokane, Vancouver and Woodinville, offer visitors the chance to experience award-winning, affordable wines along with stunning locations. To learn more about Maryhill Winery CLICK HERE.
- Maryhill Winery Purpose Statement: “To discover serendipitous connections, inspirational moments, and lasting experiences.”
- The Maryhill Blend - Living the Culture: The following pillars are how we live our purpose and core values and bring our special organizational culture to life in everything that we do.
- Celebration: honoring our wine, our people, our customers, and our community
- Hospitality: welcoming hospitality towards our guests, customers, and business partners and a sincere appreciation for our team and co-workers
- Connection: it all starts with people and our focus on being in the moment during our conversations and interactions with one another
- Education: teaching about our wine, our brand, and the Washington State wine industry
- Storytelling: we use stories to create emotional connections for our wine and brand
- Stewardship: caring for the sustainability of our home, products, family, environment, and our grape growing partners
- Professionalism: a dedication to always being at our best with every interaction
- Profitability: a laser-like focus to ensure our financial foundations are strong for the health and the evolution of the business and the neighborhood
Company Website: www.maryhillwinery.com
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